Welcome to our new and upgraded Defect Reporting System

We hope you find it easy and logical to use but if you need assistance then please click  Read our step by step guide. Alternatively you can contact our CMO Helpdesk 2358-6440 during office hours or email eodefect@ust.hk with any queries or questions.


You will automatically be directed to the next stage of the fault reporting process after 10 seconds unless you press the SKIP button.

After using the system, if you have any comments or suggestions, then please feel free to email eodefect@ust.hk or contact our CMO Helpdesk.